You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks. ...susan henshall
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...Clive Batchelor
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend. ...Darryl Clifford
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Accurate description, very good service and speedy delivery with excellent pricing. Would definitely purchase from here again.
Thank you ...Matthew Hipwell
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood ...Ralph Wood
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Excellent Service ...MHG Heating Ltd
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub. ...Martyn Pavier
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson. ...John A Paterson
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Good communication about progress of the order. Tank received on the expected day, thanks. ...Andrew
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