|The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!!
|I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you.
|Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team
|Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again.
|Fast delivery, great customer service when I changed the order, best price on the net - perfect!
|I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
|All good. great prices, fast delivery, kept well informed of delivery time and date.
|Good products and prices with very polite and helpful staff.
...George W Simpson
|First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie.
|Order received by specified date and our Tevi Boost shower is now back to normal. Thank you for your extensive website and very competitive prices. The free delivery service encouraged us to trade with you as it does reduce the product costs.