Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Pleased with service, would use again , value for money.
...Mrs Norah Powell
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Collected last item today. Very helpful in enabling early collection of sink before last weekend.
...Colin McGilp
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended
...dugald Macaulay
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you.
...David Rodgers
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Item received promptly thank you.
...Rachel Goodacre
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done .
...Mr G. Hales-Phillips
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Order received promptly. Customer service excellent.
...Susan Broadbent
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V-good Service parts as described exelent delivery next day at no extra cost
Regards Martin elliott
...elliott electrical services
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Product arrived as predicted and in order. Many thanks
...Stewart J Muir
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£
£28.42 
