|Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
|Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
|Great service and terrific staff. Thank you so much for getting my order to me in time.
...Mr Simon Morrell
|Very good service. I shall use mytub again.
|Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
|Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again.
|Excellent price and quicker than expected service with very good communication. Thank you
|very helpful and excellent service
|Faulty item replaced within days. Much appreciated.
|Excellent service very fast delivery and all for a very reasonable price