This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
|
A timely and eficient srvice - thank you
...Hubert John Lynch
|
Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.
...SUZANNE ENGLISH
|
All good - no problems. Correct part, good price and delivery, whats not to like
...Arthur Dalton
|
Excellent service.
I was phoned to say there was only one in the country in Wolverhampton Monday afternoon agreed to have it delivered by courier was delivered Tuesday 1:30pm
A big thank you
...NORMAN WATKINSON
|
Super delivery for an excellent product at a most competative price.
Many thanks JBC
...Jack Cohen
|
I would like to highly commend your service. I asked for something a little different, namely shipping items to Australia. Your staff we excellent at organising this. The first courier quote was excessive, but they kindly organised a second, and much more reasonable quote for international shipping. I wonder if it is possible to include an international shipping price estimate in your checkout section.
I would highly recommend your services.
...John Hayes
|
Despite having a glitch on the order on the day of delivery, which was soon sorted out, dealing with your site was very favourable. I was kept informed and updated every step of the way. Well done and I will certainly be back again. Thank you
P D Allum
...Peter D Allum
|
Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks
...Roger Beeken
|
Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub.
...Ian Bennett
|
£
£505.03 
