Good customer service, package arrived on time nice and quick with good communication Product as described thank you ...J Ryan
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob ...Rob Linden
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger ...ROGER JAMES STARMORE
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The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me. ...elllen mccarthy
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
...Elaine Roseveare
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Very good and prompt, using special delivery. ...Robert Millington
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Everything was fine ...Mr Timothy Wettone
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