|VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH
...michael john barratt
|Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
|All worked well, will definately use again. Thank you
|Very good customer service & communication thank you.Would not hesitate to use again.
|The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
|Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service.
|It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase.
|Great product with the strengthener, witch made the cut down panel give a pleasing result
...martin woodland building maintenance
|Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.
|spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian