|good product long a long wait for delivery
|Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done!
|A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
|Prompt service and exactly as required - Thanks.
|I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
|Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given.
|Excellent service, great communication, good prices,
...Thompsons Fish and Chips
|Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day.
...Mr CJ Wynn
|Superb next day delivery, just waiting for one more item from MyTub.
|Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again.
...Mrs Alison Chaddock