appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better ...A. P. B. Thompson
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Excellent service Thank you ...Paul Christer
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Great product! Great price the cheapest I found online, speedy delivery, would recommend, Ill be using My Tub in the future.
Thanks ...Kimberley Burke
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Good communication and delivery time Would definitely use again. ...james
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The toilet seat was of top quality and delivered promptly. I shall deal with you again ! ...Prof Maurice Shutler
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I cant fault this company. The toilet pan I ordered was a good price, especially with the free delivery. The communication from them was excellent and my item was delivered in good order in a couple of days, on the day they quoted. I couldnt ask for more. I will not hesitate to use them in future. ...Mr Peter Nash
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad. ...Mr Mark Shaw
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...Paul OBoyle - Q3
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