Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
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Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future. ...Angela Trowell
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company. ...nigel - warren
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Very pleased with the Liff tap I ordered, thank you.
Christine was on the case and kept me informed and updated on the expected delivery date.
I fitted this replacement tap next day and it is working fine.
Will use MyTub again when I have the chance.
Brian ...Brian William Payne
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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Product arrived on day stated in order update e-mail. Thanks. ...Graham Russell
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness! ...Gerry Beard
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Good products and good service. ...Bruce Bennett
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