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hi
i ve used your service to obtain Radiant boiler part. im basically happy to get the proper part. I will probably use your service again because i cant really find any other suplier. you ruin your service by sending a tiny sensor by fedex instead of sending it by post in a padded envelope. i ended up paying nearly double amount for delivery than for the price of the item.13-item,22-delivery i dont even want to mention that the Fedex price for this delivery is 16 so probably your pacaging is 6. i recon that a padded envelope and postage wouldnt be much more than 6. also i hardly believe that your company doesnt use post at all. i wouldnt feel so bad if the delivery was fast for this money but it took a week.i know that im not an important customer i migyht by 1-2 small part a year so yo... ...Ferenc Kuris
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asking for the delivery date... ...Kunlasatri Phannasut
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you... ...victor weatherly
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub... ...David Mcmullon
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back... ...NAHEEM QUASIM
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perfect thanks... ...Frank Lidster - Honeywell
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.... ...Andrew Clack
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I was impressed with the service offerred. ... ...Mallinath Chakraborty
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The items arrived quickly and are all of excellent quality and the website is very easy to use.... ...Susan Stevens
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub... ...Mr K. Chapman
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