|very pleased .Ordered item .was sent next day .And good communication would use this firm again
...geoffrey leonard phillips
|Nice easy trade thank you
...Gary Mills - Decorum
|Good service,goods as described and delivered on time
|Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay
|Overall happy with the service received. Communications were prompt and any issues or questions with my order acted upon immediately.
I would use My Tub again. Keep up the good customer service!
...Ahsan Mian - Mr
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|small problem over the product description but was sorted out quickly
...mark whittam - climate control support limited
|Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
|Found the service from mytub first class,
Thanks very much, will certainly use again :
...Adrian Robinson - A
|Excellent service! Thanks parts arrived and were collected OK