|Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!!
|Excellent product delivery and packaging very good would recommend to use again
|very good service - parcel arrived when promised and it was packaged very well. thanks
|Competitive prices, good communication though delivery time was longer than initially expected.
|Great service, respose time to email,price and delivery excellent.
|ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN,
|Excellent price and exception service. Thank you
|Handled by order very well, even though had to sourced elsewhere
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again.