The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied.
|Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price.
|Easy to find and order parts arrived on time but info on status of order could be improved.
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We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
|very slick . An email at every stage of the transaction. Excellent communication from order thro delivery.
|Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!
| Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.
|Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
|Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again
|It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks.
|Good speedy service with no hitches. I just worked.