|Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.
|Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
|An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described.
|This was an excellent purchase at a competitive price.
It was very promptly delivered.
...Mr Raymond Kitching
|Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul
|Part came on time. Service brilliant at half the price of other competitors. A big thanks.
|Product item we were looking for at a price 2nd to non found else where, updates and service both great.
...Carillion LGS Dave Evans
|received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though
|Good price and delivered within three days as predicted on order. Many thanks indeed. I did really want a couple of the flexi couplings which are listed on the Grundfos literature as an option for this pump. Noone I spoke by phone or online really appeared to understand what I wanted so decided to source elsewhere when I could be more certain of what I would be getting.
|The price and service i received from MyTub was mostly very acceptable, the only concern was knowing a definite delivery date sooner and perhaps a slightly quicker delivery would have been good.