Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered.
...Michael F Jones
|
Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou
...Alan Brook
|
Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
...Sam Plumbe
|
Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days.
...Colin Turnage
|
Service very good, but a timed delivery search would be an advantage.
...Trevor LeeSmith
|
Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others.
...Susannah Parry
|
Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
...Philip Ford
|
Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.
...Brian Farren
|
My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious.
...Louis Fleury
|
Competitive prices, good communication though delivery time was longer than initially expected.
...europarts eng
|
£
£157.01 
