|Received excellent service and communication in up-dates on delivery details. Product was as expected.
...Mrs Margaret Hodge
|Thanks for spending the time to find the components and the communications on progress.
PS Although it would be best of you show on the website if you have stock of items or need to source them...
|Just as advertised good job
|product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van.
|Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
...Dr Lilian Potter
|Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too!
...Eddie Mc Goldrick
|Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
|Speedy service and delivered item as promised. Great service.
|I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services.
|Good service and prices. Ordered heated mirrors and a shower screen. Delivery slightly delayed, initially notified of this. Then had to email to find out if order had arrived at depot. It had, but depot glasgow did not have a van going out to Stirling. To get the goods to me depot sent some one out in their own car to ensure I had the goods in time for my bathrooms refit. Goods arrived in perfect condition. Was very pleased.