|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|Thank for prompt delivery of the order which was received today. I am very impressed with the speed of delivery and hope to buy further parts in the future.
|Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again
|My Quinn radiators arrived on time and in perfect condition.
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob
|Great Communication, prompt delivery, well packaged hope to do more business with
|A great service. Nick H
|Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
|Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
|In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service.