Kept up to date with progress of the order. Goods arrived on date predicted. Orders staff dealt very well with another order for a tap which had been discontinued. Can recommend your service to others. ...Mrs Linda M Worthington
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Fantastic service and fast delivery A ...Gillian Jackson - Lidalia Caravan Park
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Thanks for prompt service, everything in good order. ...M B E French
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Very quick and efficient delivery. ...Lesley Clarke
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You ...Steve MacDonald
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The price of the tap was very competitive and delivery was quick.
A for Customer Service. ...Stephen Wright
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Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others. ...Brenda Bell
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