I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.
...Angela Robertson
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Top customer service.
...David Gillanders
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Item arrived on time and in exoected condition
will use you again
thanks
...david chesworth
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Superb service as always.
...Steve Faley - Ondemand Plumbing
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Quick sevice with reasonable prices.
...FlightSafety INt Uk Ltd
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Thank you for the fast and efficient service I have received ,part fitted and in operation again
...Andrew russen - Beesmart dry cleaners
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brilliant service, would use again and reccommend to my friends.
...jennie williams
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Arrived on time , exact product as described
...Stephen Utting
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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£
£22.39 
