|I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating.
|Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!
...J J A VAN WEERELD
|Thank you for excellent service. The bath came very quickly and I was well informed about delivery.
...LESLEY HILARY PEACOCK
|Website said "in stock" but took 10 days to arrive
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The website says;
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
|HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
...JOHNSTON COMBINATION BOILERS
Products very good.
Service was very slow on this occasion ---you said you had problems
getting the parts
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
|Great Service, just the right item, came on time. I will use Mytub again
|Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
|Very easy ordering, delivered as promised, emails helped me track the orde.
...Mrs C E Rodgers