Excellent service- thank you. I will be passing on your details to others.
...Lesley Bambridge
|
Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
|
The price of the tap was very competitive and delivery was quick.
A for Customer Service.
...Stephen Wright
|
OK, item arrived according to expectaitons and plan.
...davorkavunic
|
Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.
...John Newall
|
Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues.
...Fred
|
Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you.
...E M Holland
|
All ok. Delivery very slow though.
...Gary Quest
|
Many thanks for a swift delivery. Excellent service.
...Jerry Dunlop
|
Good service and goods as described.
...Chris Beckett
|
£
£60.40 
