|I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
|I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
|i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks :
|Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.
|Order received within stated time, very pleased with the delivery.
...Strongbond Construction - Strongbond Construction
|I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
|Order arrived at 1.05, many thanks for your help.
|Hi got order okay and we are fitting parts this week. Thank you for prompt service
...Muriel Douglas - Morland
|thanks very much. As usual very helpful and excellent service
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans