Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent. ...Ventilation Centre Ltd
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Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns ...Mary Cairns
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Satisfactory service in everyway ...George Haisman
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Excellent service and quality product delivered. ...Clive Munnings
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Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1. ...Paul Gibson
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Found ordering easy, the delivery was as set out on the respective mail so all in all a good service ...Keith Lipscombe
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The products I needed were very competitively priced and I was happy with the service throughout. ...David Barnes
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Thanks for the part, arrived safe and sound, top service and quality parts.
Will shop again.
Bags a little large but I can live with that!
Kind regards
Glyn Stein ...Glyn Stein
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