|Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply.
...Mr Giles Batchelor
|Emailed to confirm delivery and came on time - great.
|Very efficient service with prompt delivery.
|Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much.
...Mr D Maycock
|Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
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With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
|Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
|Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!
|Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
|Well pleased with the service, I couldnt locate the thermostat anywhere I was told it was obsolete and no longer available, but MyTub sorted my problem and it arrived on the due date. Many Thanks to MyTub
|Brilliant service!!! Ordered part on Monday, delivered on Tuesday.