While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall
...Clive Snashall
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Bought Three Ideal EVOMAX 100 boilers for my school, delivered on time pleased with service.
...RANBIR SINGH DODWAL
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks
...Stephen gates
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Website said "in stock" but took 10 days to arrive
------------- ------------------------- -------------------
Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub
...Parker Properties
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Order received as promised, everything in order and in perfect condition. Price very competitive, would not hesitate to use your service again or recommend to others. Thank you.
...Heather Gardham
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
...Anthony Jones
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Hi
I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.
Kind regards
...David Sandeman
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Service is top notch could not of done any better thank you
...keith Thompson - Mace
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As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan
...Amar Chohan
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£
£31.01 
