MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub! ...John Cruickshank
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery. ...David Hunt
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
...Lesley
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Yes I received my goods very good service thanks ...Sheila Knowles
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Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
...Band Gernot
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Great service, thanks ...paul humphreys
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed. ...Timothy Hayton
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So pleased to have this obsolete part delivered quickly. Great service. ...Katharine Adamson
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery ...Kenneth Roulstone
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