Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
...Peter Woffenden
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub ...Dr Reginald Brian Payne
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks ...Roger Beeken
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Great service ordered product received 3 days later perfect condition 5 star company . ...David - Parlett
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet. ...Mr M J Doodson
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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Excellent service, good prices, fast delivery. ...Fred Gray
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Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
...Rae Osborne
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Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub. ...Dave Higgins - University of Bath
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