Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
...Phillip Edwards
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however.
...Judith Whitham
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks
...Chris Lockett - CH Lockett
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God Job, you are very perfect with the information.
Thank you
FC
...Fabio Costabile - Projesya Ltd
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A timely and eficient srvice - thank you
...Hubert John Lynch
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The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul
...Paul larmour - Paul Larmour
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You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You
...Mrs JH Phillips
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
...DARREN BAILEY
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Thank you for the quick service.
...Keith N Eyre
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Hi. I have recd my order. Thankyou
...mike sewell
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£
£60.40 
