Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Hi got order okay and we are fitting parts this week. Thank you for prompt service ...Muriel Douglas - Morland
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...terence arch
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Items received.
Everything is ok.
Thx.
J-Pierre Rizzo ...Rizzo J-Pierre
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Excellent product and service. Very good price and fast delivery. ...Andrew Weedon
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company. ...SHADAB ASLAM - LBV LTD
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good service-products as expected-good website ...ksk plg
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards ...Gordon macleod
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JUST TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE, COMMUNICATION, & SPEEDY DELIVERY. A PLEASURE TO DEAL WITH. ***HIGHLY RECOMMENDED***
Regards ...BARRY LONG
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Many thanks for an accurate service. The parts arrived according to the confirmation email. Just one thing though, I had asked for a price and availability check prior to ordering and clicked through the quote to attach the details to my order, as suggested but the delivery date quoted did not match the final delivery date confirmed by email. Maybe I did something wrong, maybe I did not, either way, it was not clear but I am still happy and will use your services again, thank you. ...Harmony Plumbing
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