Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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Required goods quickly so arrangements made for me to collect from them in when delivered to Cardiff depot, excellant customer care nice to find a company that listens to what the customer wants and helps them. ...Mr. Gareth Heath
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Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks. ...BRIAN CHAPPELL
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Tanks for your help. I have been trying to track down the correct part for some time. ...Ian Clark
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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ...Janet
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I cannot speak highly enough of the fantastic level of service offered to me by your sales representative Christine. Not only were your products competitively priced but were needed at short notice by me, Christine arranged 1 item locally for me to collect same day and sourced another item and organised next morning courier delivery. I will not hesitate to use you again and have given your details to my gas fitter and advised him to use you for parts also. Many thanks again for the fantastic service Christine. ...Simon
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All round 5 Star service, would recomend to anyone. ...Anthony de Vine
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ...David Butt
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Excellent value - no hassle ordering. ...M R Rutter
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