Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Excellent first class service. All products arrived as requested. Laurie and Steve were outstanding in replying to emails etc.
I thought that there could be more product information on the website.
Congratulations on running such an efficient busines.
Thankyou, ...Peter Mellor
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Fine, just fine! Thanks. ...Rose Arthur
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service ...Barry Jury
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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Great value,quick delivery and good communication thanks. ...Mr Ian Pickup
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Excellent service, although delayed we were notified by email throughout the process. ...Judith Peachey
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again. ...Maureen Rooney
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Excellent communication so i could keep my customer upto date ...dan morgan
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Quality courteous service and efficient delivery. ...Clifford Slocombe
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