|Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
|Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
|Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
|The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
|Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive.
...Hoylake Parade Community Centre
|After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks
|Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day
|It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
|I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
|Very happy with the Mira shower fittings plus extra shower head. Despite being the Easter Bank Holiday the delivery was very quick. The prices are very good. I found the team very helpful and would definitely recommend to anyone. I know where to come now in future. Thank you to all concerned.
Best Wishes, Lydia Joseph