|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete
...jonathon cooke - na
|Very good service
|Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again.
|Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
|Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
|I have purchased four radiants for a Robinson Willey Firegem 2 fire. My Tub sourced these for me speedily and these were just as expected. I would certainly recommend My Tub for their prompt service. I dealt with Christine, who I found to be most helpful, professional, knowledgeable and reliable. I would certainly recommend her to everyone. She has my sincere thanks for all her assistance with my order. I would give both Christine and My Tub ten out of ten :- MA
|Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
|Good service & great pricing.
|Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you.
...Mr Chris Stacey