|After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo
|my order was late even though i have an email stating it was deliverd on Friday 9th May, when it did arive Wednesday 14th May part of my delivery had bits missing and looked like it was picked up of the workshop floor, so wasnt to impressed!!!
...Ibis Shepherds Bush
|Staff very helpful .Searched around and found what I required
Delivery was prompt and items were what I needed.
Price was excellent compared with some other sources--Parts Centre for example whose prices are outrageous
|Order deliverd correctly and in good time. Delivery driver made exceptional effort to deliver. He walker 3/4 mile to house due to difficulty in turned his vehicle around.
|Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!
|All fine, no problems with anything at all, quick dieptach & delivery.
...Practical Haverhill Ltd
|Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you
|Just what I wanted. Good product. Good price. Thanks
|Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again.
|Easy to use website, speedy transaction, swift replies
...Debbie - Mains electrical