Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
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Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub
...Martin Cawley
|
the staff at mytub were very helpful in finding the part i needed for my shower and even though the part was only £10 the level of service i received was oustanding from start to finish you would think i had spent thousands of pounds, excellent communication, i was kept upto date at every stage of my order and very fast delivery. this has to be the best company on the internet, staff who are genuinely interested in helping no matter how much money your spending, service at its greatest. thank you Mytub
...christine mcguire
|
Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
...Steve May
|
great service and delivered on time, thanks
...irene acamovic
|
Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service.
...Robert Granter
|
Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers
...Carrianne Hall
|
good product, many thanks
...Quality Hotel St Albans
|
Good price, good service - delivery on time and good communication.
...Pauleen Blampied
|
Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service.
...Peter Young
|
Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service.
...Lawrence Jeffs
|
£
£60.40 
