|Very efficient service. Order delivered within three days and on the day promised.
...Mr C J Dale
|First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant
|Excellent service - many thanks
...Ian Gruar Ltd
|This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
|many thanks for my filter received on schedule,
...Roger Vernon Bird
|Great service, communication was superb from Ordering to Delivery.
|The MyTub website was easy to use, I found the items I was looking for very easily, and the whole process right through to paying for my goods was very simple. My order was delivered on exactly the day they said it would and the tracking / email updates were very reassuring. Would recommend MyTub 100%. John.
...Mr John D Sturrock
|MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended.
|Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
|Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me.