Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent. ...Richard Stephens
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Brilliant service, very happy ...NEIL VICARY - BRYEN LANGLEY LTD
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne ...Mrs Christine Milne
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My Quinn radiators arrived on time and in perfect condition. ...David Lynd
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton ...Michael Frampton - Tri Management Ltd
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Excellent service.
Many thanks,
John. ...JOHN BOWERS
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Fast delivery and excellent comunication thankyou. ...richard johnstone
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I recieved correctly my order.
Thank you for your professionalism.
Sincerely ...MARIE HELENE AUGIS
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Regular updates on the progress of my order, arrived when planned, great service! ...Nick Hemmings
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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