Received the item within 23 days of placing the order. Feel lucky to have found this part on your site, as it is from an old gas fire and no-one else stocked it.
Many thanks. Terry
...Terry Le Poidevin - Bitterne Roofing Service
|
I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
------------- -----------------
Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub
...Mr K. Chapman
|
I cannot comment on the basin itself, as the plumber still has to fit. The delivery was exceptional. I missed the van in the morning but the driver put a personal note through the door with his phone number which I called, and he delivered on the way back to the depot. That is terrific service. Well done Inverness!
...Alexander GORDON
|
I am very happy with my order and the way it was dispatched. There was a slight delay due to the Christmas and New Year period. I was kept well informed throughout and once into the new year my order was dispatched. I would recommend myTub for heating supplies.
...Robert Abbott
|
Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
------------- ------------- ----------------
Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub
...Mr David John Fallon
|
Goods supplied as ordered, communications excellent, delivery timely.
...Robert Bell
|
Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however.
...Judith Whitham
|
After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
|
Great online firm to deal with. Good email communication on sales process and delivery timescales.. Would recommend to other online buyers and have added My Tub Ltd to our list of reliable suppliers..
Does what it says on the tin.
...J and R Da Silva Property Lettings
|
Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately.
...Ian Dilks
|
£
£60.40 
