It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.
...Tim Haines
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James
...james crickmore
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james
...jac construction
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Arrived as ordered on the day advised. Very good service and excellent communication throughout.
...Gwen Bayne
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.
...tony burtonshaw
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David
...D A Grace
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
...Jim Gardiner
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Just what we wanted, cheapest supplier we could find on the web and delivered on the day advised. Very happy and would use them again without hesitation.
...tony akers
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£
£52.28 
