Goods arrived promptly, for which thank you. kind regards, Anne Wolf. ...Gillian Wolf
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Prompt delivery ...Barbara Haydon
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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again. ...Matt Clancy
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FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you ...Trevor Cullen
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Great service from you, so thank you ...James Robinson - Lee Robinson Associates Ltd
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks. ...Paul Barnes
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Great service - delivered as promised ...Anthony Hogg
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Thanks for your promp service the package was well protected. ...Robert Joseph Wilson
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