good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues. ...Brian Coupe
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Arrives superfast and well packaged. Very pleased ...Johanna Duffy
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else. ...Andrew Georgiou
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Excellent communication & service. Highly recommended ...Jan Rose
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Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ...S M Hitchings
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Great price. Fast dispatch and delivery by UPS. Faultless!!! ...Will Ball
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Top-notch people very very helpful ...Constantin - VIESSMANN engineer limited
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
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