I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating. ...Gordon Scott
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Fantastic service and really helpful chasing down delivery ...Simon Macpherson
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend. ...Magid El-Amin
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again. ...Peter Spurden
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ...Alan Jackson
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Good customer support , fast delivery , Satisfied .
***** ...Il SOLE - LOMY
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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My order arrived on time as stated and the Customer Service recieved from this Company is second to none.
I received emails keeping me informed of the progress of my order from the date of the order to the actual delivery.
The website is clear and concise and their range of products are vast.
I have been using the services of MyTub Ltd for a number of years now and would not hesitate to recommend them.
Andy Yates ...Andy Yates - Andy Yates Ltd
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everything fine, slight delay but kept informed at all stages. ...PHILIP WAINWRIGHT
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Lovely fast efficient service. Nice quality product fitted in seconds. If only they did a soft close version of the twyford visit seat . None the less I would definatley recommend my tub to everyone. : Thank you ...Kay Edwards
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