Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
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Excellent service- item received in good order and on time. Many thanks
...Patrick Clarke
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delivery made as requested and on time.
...Pauline Robinson
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Very efficient service. Thank you.
...Sandra Glenton
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
...Martin Way
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Good customer support , fast delivery , Satisfied .
*****
...Il SOLE - LOMY
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price.
...Mark walker
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
...Lesley
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Order received and as required.
many thanks
...Gilbert Clayton - IDL Engineering Limited
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£
£62.62 
