I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you! ...Caroline Green
|
Many thanks for a swift delivery. Excellent service. ...Jerry Dunlop
|
Good value for money, good communications but very long delivery times compared with similar companies. ...Peter Mayer
|
I DEFINITELY RECOMMEND USING MYTUB. What a brilliant online website. Excellent free delivery which reduced the cost of my items considerably. Well done. Your email updates provided me with a confirmed delivery date, which was spot on. Great service. Thank you. ...Chrissie
|
Excellent service, well done. Part arrived as promised in 2 days. ...Geoff Tyler
|
Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements. ...Arthur Avery
|
Good service and communication - would recommend. ...Gordon Dougan
|
Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied. ...GENGENWIN
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again. ...Beryl Reddington
|