Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars! ...Mrs K A Back
|
Easy ordering process.
...AlixPartners Ltd
|
Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you. ...Victoria Yeomans
|
small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
|
Great service. The toilet seat arrived very quickly and provided great customer service. ...Lian agnew
|
Dear seller,
I recieved the product in perfect conditions.
Thank you very much. ...Vicente Jesus Vegazo Rodriguez
|
My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him. ...Ivor John Lane
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
Good price, good service - delivery on time and good communication. ...Pauleen Blampied
|
Supplied on time kept informed of orders progress delivered on day we were told good service ...jack ford plumber0
|