|Ordered on Monday - delivered on Wednesday - brilliant service, especially at this time of year. We are very pleased with the toilet seat - many thanks.
...Mrs P Strange
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU
...g r hawes
|Order came quickly, and the price was well below the manufacturers own website. Will use you again.
|Kept very well informed of order statues and swift delivery. Really pleased
|Great competitive prices and great customer service. What more could you ask for
|I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done
|I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service.
...MR STEVE TOMLIN
|Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched.
|Order Received with Thanks