Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again. ...David Gough
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service. ...Peter Young
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Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks. ...Ian Dixon
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Good Service and A communication. ...SCBS LTD
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good. ...Michael Hargraves
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again ! ...Dennis Underwood
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Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again. ...Karen Moizer
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Delivered as promised, good communication, thank you again. ...Action Centres UK Ltd
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