Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day. ...Mr CJ Wynn
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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I have been very impressed by the service that I have received from MyTub. They have been very responsive and have kept me fully up-to-date with the progress of my order. ...Andrew Skelton
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Thank you
Please do not send anymore emails ...John McMullen
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Very quick delivery and well packaged. Thank you ...Murray Sinclair
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Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered. ...Carol Mackenzie
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Perfect service. Well packed and arrived promptly. Thanks ...Chris Sinden
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Order was delivered on the day that was quoted and arrived in perfect condition. I found My Tub communicated every stage of my order to a high standard and I have been thoroughly satisfied with the overall service from the start to completion. Would certainly use again. Many Thanks. ...James Rooney
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thanks for a very fast delivery ...abarker
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected ...Adrian Bates
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