Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Excellent trader. Good communications, fast delivery and great product quality. Would use again. ...G.West.G.Ltd
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A great service. Nick H ...Nick Hawksley
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited ...Colin Scanlon - Firecheck Ltd
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many thanks my order arrived as stated a very good and reliable service ...Dennis Head
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I recieved correctly my order.
Thank you for your professionalism.
Sincerely ...MARIE HELENE AUGIS
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay. ...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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Order arrived Friday one week after I ordered it. I was in no rush as I just wanted to replace a water filter. However, ifsomething had been broken and needed urgent attention this would not have been a good service compared to many other internet trading companies.
Price good especially as I ordered enough filters to get free delivery. ...Mr Ian McEntee
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Excellent service and kept informed through out the purchase I would definatley use again ...Robert. JenningsYoung
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Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks. ...Wendy Fagan
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