Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug. ...Doug Weddell
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Great service with very helpfull staff. ...James Waddell
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Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards. ...Amanda Barry
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...Steven Broad
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round! ...Mrs Jane Shaw - Mr
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given. ...Anthony Kendrick
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
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Many thanks. Very swiftly delivered. ...Chris Bushnell
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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